Most of us have known occasions where circumstances require a supporting voice from outside our organization to validate and reinforce the propriety of a given course of action, or to help formulate the most advantageous course of action. We've also seen situations where one person could say something and have it be received more effectively than another, merely because the speaker is a disinterested third party.
The idea is that the speaker "doesn't have a dog in the fight" and is therefore more apt to be unbiased and candid. Sometimes, these situations arise from the politics of operations, and at other times, from unforeseen circumstances that may have left your organization unprepared or ill-equipped to fully address the issue at hand.
At Edmond Murray, we have in-depth experience analyzing problematic or crisis situations, and formulating effective management responses to them. Whether you're facing a difficult employee issue, a significant legal crisis, a pervasive public relations nightmare, or a routine operational quandary, we can help your organization evaluate your situation against your values and mission objectives, and formulate reasonable, cost-effective strategies for resolving the matters and achieving your goals.